Dear Valued Customers of W Optics,
BUSINESS AS USUAL IN PHASE 2 POST ‘CIRCUIT BREAKER’
As Singapore moves into Phase 2 of the post ‘Circuit Breaker’, all of our stores will be resuming back to business with usual retail operating hours from 10:30 am to 9:30 pm daily. Appointment booking prior to your visit is not required in Phase 2. However, it is recommended to book an appointment. You can book an appointment online or simply call us at your preferred W Optics store location. All customers and staff are required to continue practicing social distancing within the store and SafeEntry are to be abided stringently.
W Optics stores operating from 10:30am to 9:30pm daily:
Suntec City #01-400, Great World City #02-122, Bedok Mall #01-81, Compass One #02-48, Hougang 1 #01-33, Jem #02-23, Jewel Changi Airport #B1-201 (Reopen from 1 Jul 2020 onwards), Singpost Centre #B1-140, Vivocity #01-143
W Optics stores operating from 10:30am to 8:30pm daily
Wheelock Place #03-03, Tanglin Mall #03-11C
WALK-INS ALLOWED & APPOINTMENTS PREFERRED
As social distancing measures are still in place during Phase 2 of the post ‘Circuit Breaker’, although it is not mandatory to book a slot to visit our stores, it is still recommended to book an appointment before you visit us for any services such as purchasing any prescriptive product, eye examination, myopia management, and Ortho-K. Appointment can be made via online or simply call us at your preferred W Optics store location. Walk-in is allowed from 19 June 2020 onwards.
REPLENISHMENT OF CONTACT LENSES ONLINE & ONLINE PURCHASE POLICY
You may still replenish or purchase contact lenses via our online shop. All online purchases on contact lenses will be required to have an eye check record with W Optics. All new customers of W Optics and new contact lenses wearer will require to visit our store for a mandatory eye-check before we could dispense out according to the regulation set by the local authority. Eye-check fees are included with no additional charges.
Order fulfillment will be 3-4 business days. Please note that given the rise of demand for home delivery, it may take a longer time for the item to reach you. For enquiries on an online purchase, please email us at email@example.com.
Let’s also stay connected and send in your enquiries via Facebook messenger, Instagram direct message or simply email us at firstname.lastname@example.org and we will be there to answer them. During this period, let’s stay home and make our health the top priority, by helping one another through this, we will prevail, and emerge stronger because we are Singapore.