Dear Valued Customer,

Thank you for being a valued member of the W Optics Rewards Programme.

We would like to inform you that the W Optics Rewards Programme will be ceasing, as we recalibrate a new, more seamless rewards programme designed to enhance your overall experience with us.

While we work on this upgrade, we want to ensure that you continue to enjoy the rewards you have already earned—now with even greater value.

Important Notes

• Issuance of rewards points will cease on 28 February 2026.

• Any receipts submitted after 28 February 2026 will no longer be eligible for rewards points issuance.

• Rewards points are to be redeemed in-store only and applied on the spot during your purchase.

• Unused points will expire after 31 December 2026 and will no longer be valid thereafter.

• Should you have any feedback, please email us at contactus@woptics.sg or WhatsApp us at 85227799 with your name and query. 

Enhanced Rewards Points Redemption 

(From 1 March 2026 onwards) The amount of rewards points required to redeem an item has been revised, offering increased savings from the previous 2% to up to 4% savings, depending on your purchase. This allows you to maximise the value of your existing rewards points before the programme ends.

How To Redeem Your Balance Rewards Points

(From 1 March 2026 onwards) You may redeem your existing rewards points at any W Optics store by 31 December 2026. Your points can be used as a one-time instant offset, based on your available points balance, against your purchase of frames, sunglasses, contact lenses, or optical lenses only OR NTUC vouchers.

Simply present yourself in-store, and our team will be happy to assist you with the redemption during checkout. App redemption verification is not required.

We sincerely thank you for your continued support and loyalty to W Optics. We look forward to welcoming you to our new rewards experience soon.